What We Collect and Why We Use It
When you register, we collect the details you provide: name, contact address, date of birth and account credentials. When you make a deposit or withdrawal through DANA, OVO or GoPay, we record the transaction reference, wallet identifier and amount — not your full e-wallet PIN or
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password. We collect this payment data to process transactions, detect unusual activity on your account and meet the obligations that apply where local law permits our service to operate. We also gather device and session data — browser type, IP address, session timestamps — to keep
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your account secure and resolve any login disputes quickly. This technical data is not tied to a marketing profile and is not passed to advertisers. If you contact our support team, the conversation log is retained to track your query to resolution. We do not collect
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data from minors, and access to our platform is subject to eligibility under local law and the rules of supported regions. You can ask us to correct inaccurate account data at any time by reaching the support team through the channels listed on this page.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.