Reference

Terms That Cover How Your Account Works

These terms set out what you agree to when you open and use a galaxi777 account, including how we handle deposits through DANA, OVO, and GoPay, what actions are allowed, and when access may be restricted based on local law and eligible regions.

Applies to all account holdersCovers DANA, OVO, GoPay wallet useAccess subject to local lawUpdates notified via account
galaxi777 Terms That Cover How Your Account Works
HOW WE OPERATE

How galaxi777 Handles Your Account and Data

We collect only what we need to run your account securely and process your wallet transactions through DANA, OVO, or GoPay. Account data is stored with encryption in place, and we do not share your personal details with third parties outside of what is required to verify wallet transactions or comply with applicable legal obligations in your region.

Data Retention

We keep account and transaction records for as long as required by applicable local rules. You can request a summary of what we hold by contacting support directly.

Cookie Use

Our site uses cookies to keep your session active and remember your wallet preference — DANA, OVO, or GoPay — across visits. You can manage cookies in your browser settings.

Account Security

Login uses an OTP step sent to your registered mobile number. If you notice any unrecognised access, contact support immediately so we can lock the account and investigate.

Requesting Changes

To update your registered name, wallet link, or contact details, submit a request through live chat or email with your account ID. We verify before making any change.

TERMS CONTACT

How to Reach Us About These Terms

If you disagree with any part of these terms, or need clarification before continuing, our support team can walk you through the relevant section. Players in Tangerang and across Indonesia reach us through the channels below. We aim to respond to terms-related questions with a clear, written answer rather than a generic reply.

Live Chat Reach the support team directly through the live chat window in your account dashboard. Terms questions get a written response so you have a record.
Email Support Send a detailed question to our support email and we will reply with the specific clause or policy section that applies to your situation.
Account Help Centre Check the Help Centre inside your account for quick answers on wallet verification, account limits and what these terms say about each topic.

Answers to Common Terms Questions

These are the questions we hear most often about account rules, wallet conditions, and what the terms mean in practice. If yours is not here, live chat is the fastest way to get a direct answer.

No. Every wallet linked to your account must be registered in your own name. Using another person's DANA or OVO can trigger a withdrawal hold until the mismatch is resolved.

Pending withdrawals are processed under the terms in place at the time you submitted the request. Updates do not affect transactions already in the queue.

Access depends on local law and is available only where local law permits. If the registration flow completes without a block, your region is currently supported.

Yes. Contact support via live chat or email with your account ID. We will provide a summary of the personal and transaction data we hold on your account.

Breaches — such as sharing credentials or running duplicate accounts — may result in account suspension. We review each case before taking action and will notify you by email.

Submit a closure request through live chat or email. Any remaining wallet balance linked to your DANA, OVO, or GoPay account is processed before the account is closed.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.